Welcome To ClueCheck Mystery Shopping

Your Partner In Insightful Experiences

⭐ RESULTS GUARANTEE ⭐
or Your Next Evaluation is FREE

Edi Gonzalo - ClueCheck Founder

What is Mystery Shopping?

Mystery shopping helps businesses understand how customers are really treated. Trained shoppers visit, call or browse a business like normal customers and report what actually happens, honestly and objectively.

Why Trust ClueCheck?

Secure, Compliant & Trusted Mystery Shopping Services

SSL Encrypted

Bank-level 256-bit SSL encryption protects all your data

GDPR Compliant

Full compliance with UK & EU data protection regulations

PCI DSS Compliant

Secure payment processing meets international standards

100% Secure

Your business data is protected with industry-leading security

No Hidden Fees

Transparent pricing with no setup costs or surprise charges

⭐ 100% RISK-FREE
See Measurable CX Improvements in 30 DAYS
or Your Next Evaluation is FREE

We don't just deliver reportsβ€”we deliver results. If you don't see tangible improvements in customer satisfaction, conversion rates, or staff performance within 30 days, your next evaluation is on us.

30-Day Claim Window. Terms apply β€” see full T&Cs

Proven Results That Speak for Themselves

Real businesses. Real improvements. Real ROI.

🍽️

London Restaurant Chain

Hospitality | 12 Locations

The Challenge:

Customer complaints increased 40% over 6 months. Staff morale low. Inconsistent service quality across locations.

The Results (30 Days):

+24%
Repeat Customers
+19%
Average Spend
4.6/5
New Rating
-62%
Complaints
"ClueCheck identified specific staff training gaps we never knew existed. The video evidence was eye-opening."
- Operations Director
πŸ›οΈ

UK Retail Fashion Brand

Retail | 8 Locations

The Challenge:

Losing market share to online competitors. Staff not engaging customers. Conversion rate declining.

The Results (4 Months):

+28%
Conversion Rate
+Β£12K
Monthly Revenue
87%
Staff Engagement
+31%
Customer Satisfaction
"The competitor benchmarking showed us exactly where we were falling short. Game-changing insights."
- Retail Manager
πŸ“ž

Financial Services Provider

Financial | Call Centre

The Challenge:

High customer churn. Long resolution times. Regulatory compliance concerns. Poor script adherence.

The Results (30 Days):

-48%
Call Handling Time
96%
Compliance Rate
-23%
Customer Churn
4.3/5
CSAT Score
"ClueCheck's mystery calls revealed gaps in our compliance training. They literally saved us from potential regulatory issues."
- Head of Customer Operations
View All Case Studies β†’

Why ClueCheck Stands Out

See how we compare to other mystery shopping providers and DIY approaches

Features
ClueCheck BEST CHOICE
Competitor A Competitor B
Report Turnaround 7 days 14 days 10-15 days
Service Quality
⭐⭐⭐⭐⭐
⭐⭐⭐
⭐⭐⭐⭐
Pricing Fair & Transparent 20% Higher Similar
Setup Fee Β£0 - No setup fee Β£100-Β£299 Β£100-Β£300+
Results Guarantee βœ“ YES! βœ— No βœ— No
Spot Check βœ“ Only ClueCheck βœ— No βœ— No
Video Evidence βœ“ Available βœ“ Yes βœ— No
Shopper Training Rigorous Basic Moderate
Customer Support Priority Standard Email Only
Actionable Insights βœ“ Detailed βœ“ Yes Basic
GDPR Compliant βœ“ 100% βœ“ Yes βœ“ Yes
Get Started Order Now
or Email
Email Meeting Email After Meeting

Note: Comparison based on standard packages. Competitor names anonymized for fairness. Data accurate as of 2024.

Pricing and Setup Fee are estimates based on average market rates and are for informational purposes only. Actual prices may vary.

Our Mystery Shopping Services

Comprehensive Solutions Tailored to Your Business

Store Mystery Shopping

Understand every aspect of your in-person customer experience

Learn More β†’

Call Centre Evaluation

Measure and improve your phone customer service quality

Learn More β†’

Online & Web Analysis

Optimize your digital customer experience

Learn More β†’

Video Mystery Shopping

See your customer experience through your customers' eyes

Learn More β†’

Competitor Benchmarking

Understand your market position and competitive advantages

Learn More β†’

Transparent Pricing You Can Trust

No hidden fees. No setup costs. Pay only for what you need.

Membership Levels

Quick Test

Spot Check

Single evaluation

CUSTOM
tailored quote
  • βœ… 1 Visit
  • βœ… 10 Items
  • βœ… 2 Photos
  • βœ… 7-day turnaround
  • βœ… Email support
  • βœ… Results guarantee
Order Now
Cheaper than Spot

Essential

Basic subscription

From
Β£129+
Cancel any time
  • βœ… 1 Visit/month
  • βœ… 10 Items
  • βœ… 7-day turnaround
  • βœ… Email support
  • βœ… Results guarantee
  • βœ… Recurring + Dashboard
Subscribe
Most Popular

Advanced

Best value

From
Β£299+
Cancel any time
  • βœ… 2 Visits/month
  • βœ… 15 Items
  • βœ… 7-day turnaround
  • βœ… Email support
  • βœ… Results guarantee
Subscribe
Premium

Elite

Maximum insight

From
Β£549+
Cancel any time
  • βœ… 5 Visits/month
  • βœ… 15 Items
  • βœ… 1 Video + Comp. Analysis
  • βœ… 7-day turnaround
  • βœ… Email support
  • βœ… Results guarantee
Subscribe
🎁 Special Offer:
First Evaluation 20% OFF
FIRST20
Use code FIRST20 at checkout
Note: Apply only to Spot Check.

Industries We Serve

Sector expertise where customer experience matters most

Retail

Shops, supermarkets, pharmacies, and more

Learn More β†’

Hospitality

Restaurants, hotels, and leisure venues

Learn More β†’

Healthcare

Clinics, hospitals, and private practices

Learn More β†’

Financial Services

Banking, insurance, wealth management

Learn More β†’

Leisure & Entertainment

Gyms, cinemas, attractions, and venues

Learn More β†’

How ClueCheck Works

From Consultation to Continuous Improvement

1

Consultation & Design

We discuss your goals and design a tailored programme

2

Shopper Selection & Training

Rigorously trained evaluators matched to your needs

3

Real-World Evaluation

Mystery shoppers experience your business as customers

4

Detailed Reporting (7 Days After Visit)

Comprehensive reports with actionable insights

5

Follow-Up Consultation

Discuss findings and implementation strategies

6

Continuous Improvement

Ongoing monitoring and progress tracking

What Sets ClueCheck Apart

Bespoke Programmes

Tailored to your brand and specific objectives

Rigorously Trained Evaluators

Professional, reliable, and detail-oriented

Fast, Actionable Reports

7-day report delivery (after shopper visit) with clear recommendations

Local + International Expertise

UK-based with global reach

GDPR Compliant & Secure

Your data is protected and private

Results Guarantee

We stand behind our work

What Our Clients Say

Ready to Elevate Your Customer Experience?

Contact Us

What Happens Next?

  1. Response within 24 hours (business days)
  2. Businesses: We schedule your free consultation
  3. Shopper applicants: Directed to application portal
  4. Other: We'll quickly provide relevant information

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