07424 445495 contact@cluecheck.co.uk
Client Portal Shopper Portal

Become a ClueCheck Mystery Shopper

Join our team of professional mystery shoppers and get paid to evaluate customer experiences at leading UK businesses

350+
Active Shoppers
£15-£30
Per Assignment
100%
Flexible Schedule

What is a Mystery Shopper?

Mystery shoppers act as normal customers to evaluate real customer experiences. You will visit, call, or browse like any customer and then submit an objective report.

Responsibilities

  • Act exactly like a normal customer (no disclosure at any time)
  • Follow the brief and scenario for each mission
  • Collect evidence as instructed (photos/receipts if applicable)
  • Submit your report within 24 hours of visit/call
  • Maintain professionalism and confidentiality

Rights & Benefits

  • Independent contractor status (self‑employed) — you choose assignments
  • Clear briefs and checklists for every assignment
  • Fair assignment rewards with fast payment
  • Respect for your privacy and personal data (UK GDPR compliant)

Confidentiality Policy

  • You must not disclose you are a mystery shopper to staff
  • All materials and briefs are confidential
  • Evidence must be accurate and unaltered

How it Works (Application → Payment)

  • Apply via the Shopper Portal with a short pitch and your LinkedIn/Indeed/Reed link (stored securely in our platform)
  • If selected and assigned, complete the mission as briefed
  • Submit your report and evidence within 24 hours
  • Payment: within 14 days after report approval

Services You’ll Perform

We work across multiple service types. As a shopper, you may be invited to:

Store Mystery Shopping

In‑person visits to retail/hospitality venues.

Call Centre Evaluation

Assess call etiquette, knowledge and resolution.

Online & Web Analysis

Evaluate UX, checkout and support responsiveness.

Video Mystery Shopping

Record discrete visual evidence where compliant.

Competitor Benchmarking

Side‑by‑side comparisons with competitors.

Apply Now Shopper Portal

Current Mystery Shopper Opportunities

We're actively recruiting mystery shoppers across multiple sectors. Find the perfect opportunity for you.

Retail Store Mystery Shopper

London Part-Time
20 per assignment

Evaluate customer service, product presentation, and store standards at leading retail locations across London. Perfect for detail-oriented individuals who enjoy shopping and providing constructive feedback.

Key Responsibilities:

  • Visit assigned retail stores and evaluate customer service quality
  • Assess staff product knowledge, greeting protocols, and helpfulness
  • Evaluate store cleanliness, product displays, and overall presentation
  • Complete detailed online reports within 24 hours of visit
  • Provide photographic evidence where required
  • Maintain anonymity and professionalism throughout assignments

What You Get:

  • Flexible schedule - choose assignments that fit your calendar
  • Fast payment within 14 days of report submission
  • Free products to keep in many assignments
  • Comprehensive online training provided
  • Ongoing support from our team
Apply for This Position

Restaurant Mystery Diner

Manchester Flexible / Part-Time
30 per assignment + meal allowance

Enjoy complimentary meals at top restaurants while evaluating food quality, service standards, and overall dining experience. Ideal for food enthusiasts with excellent attention to detail.

Key Responsibilities:

  • Dine at assigned restaurants and evaluate the complete experience
  • Assess food quality, presentation, taste, and portion sizes
  • Evaluate service timing, staff knowledge, and customer care
  • Check cleanliness of facilities including dining areas and restrooms
  • Complete comprehensive reports with photographic evidence
  • Follow specific scenario guidelines provided for each assignment

What You Get:

  • Free meals at premium restaurants (meal allowance provided)
  • Choose assignments based on your dietary preferences
  • Evening and weekend opportunities available
  • Bring a guest on selected assignments
  • Payment within 14 days of report approval
Apply for This Position

Healthcare Mystery Patient

Remote / Nationwide Flexible
25 per assignment

Evaluate patient care quality, appointment booking processes, and facility standards at medical centres, dental practices, and healthcare providers across the UK.

Key Responsibilities:

  • Book appointments and evaluate the booking process efficiency
  • Assess reception staff professionalism and helpfulness
  • Evaluate waiting room cleanliness and comfort
  • Check signage, accessibility, and patient information materials
  • Assess staff adherence to privacy and confidentiality protocols
  • Provide detailed, objective feedback on overall patient experience

What You Get:

  • Choose assignments across various healthcare settings
  • No medical procedures required - focus on front-of-house experience
  • Contribute to improving healthcare service quality
  • Flexible scheduling around your availability
  • Comprehensive training on healthcare evaluation standards
Apply for This Position

Leisure & Entertainment Mystery Visitor

UK-Wide (Hybrid) Weekend / Flexible
15 per visit + complimentary entry

Enjoy complimentary access to cinemas, gyms, spas, entertainment venues, and tourist attractions while evaluating customer service, facilities, and overall visitor experience.

Key Responsibilities:

  • Visit leisure venues and evaluate booking and entry processes
  • Assess staff friendliness, knowledge, and professionalism
  • Evaluate facility cleanliness, maintenance, and safety standards
  • Check pricing transparency and value for money perception
  • Document customer flow, queue management, and wait times
  • Submit timely reports with photos and detailed observations

What You Get:

  • Free entry to exciting leisure and entertainment venues
  • Bring family/friends on selected assignments
  • Weekend and evening opportunities perfect for side income
  • Variety of venues from cinemas to theme parks
  • Quick payment turnaround
Apply for This Position

Call Centre Mystery Caller

100% Remote Work From Home
18 per call review

Evaluate customer service quality by phone from the comfort of your home. Perfect for those who prefer remote work and have excellent communication skills.

Key Responsibilities:

  • Make pre-scheduled phone calls to assigned businesses
  • Follow specific customer scenarios provided in briefing documents
  • Evaluate staff communication skills, knowledge, and helpfulness
  • Assess call handling time, hold procedures, and resolution efficiency
  • Regulatory compliance awareness
  • Complete detailed online evaluation forms immediately after calls

What You Get:

  • Work entirely from home - no travel required
  • Flexible hours that fit around your schedule
  • Multiple assignments available daily
  • Quick 15-30 minute assignments ideal for spare time
  • Fast-track training and ongoing support
Apply for This Position

Why Join ClueCheck?

We're committed to providing the best experience for our mystery shoppers

Flexible Schedule

Choose assignments that fit your lifestyle. Work as much or as little as you want, whenever you want.

Fair Compensation

Competitive pay rates with fast payment processing. Get paid within 14 days of completing assignments.

Professional Training

Comprehensive online training and certification to help you succeed in every assignment.

Career Growth

Opportunity to take on premium assignments and higher-paying roles as you build your experience.

Supportive Community

Join a network of professional shoppers with access to our dedicated support team.

Diverse Opportunities

Wide variety of assignments across retail, hospitality, healthcare, and more.